If you could give zero stars
If you could give zero stars, I would have done so. A terribly expensive parcel – large, but light – has gone missing and I’m not getting any compensation! Yes, the weight of the parcel.
They don’t keep you updated on how things are going either. In short, it’s absolute rubbish!
@Sendify, I’m not the sender – I’m supposed to be the recipient!!
Reply from Sendify
Hello Jörgen,
We are sorry that your experience regarding the claim case has not been positive. Please feel free to respond in your errand with us, and we will gladly look into this further together with you.
Unfortunately, carriers compensate shipments based on weight if no additional insurance has been added for the shipment. For future transports, we therefore recommend insuring the goods, especially when they are of high value. This can easily be selected in the step where you choose the carrier during the booking process.
Kind regards,
Sendify