Order not Received and Bizay simply ignored my request
I ordered business card. The cards were shipped but carrier missed them. Carrier gave me a reference number which I shared with Bizay. Carrier even agreed to compensate the loss, but Bizay did not verify that and simply relied on carrier's delivery link which showed the delivery was done in a wrong city. Bizay did not even bother to check the city of delivery. This is either ignorance or fraud. I either need my company's money back or my order shipped again. Bizay will not lose anything as the carrier will compensate that, so I'm not sure why they pushed back. Case registery number CASE-04344601. TNT case number: C-230297715
Reply from BIZAY
We sincerely regret your feedback and the less positive experience.
We have registered your complaint internally and will conduct a thorough analysis to improve our services.
In the meantime, we have also sent an email with more information about the situation.
We are available for any further contact.