Dennis Hester

I will never trust Priceline again. Last year my wife and I took a once in a lifetime trip to Alaska. We booked a Best Western on Kodiak Island through Priceline in December 2024 and paid for the hotel through Priceline at the time. We stayed in the hotel the last week of June in 2025.

After checking out, I noticed a charge on our CC from the hotel. I contacted them and they told me they never received payment from Priceline. When I contacted Priceline they told me they used a 3rd party to issue a credit to Best Western. I called the hotel management back, they told me the account # given them by Priceline was bad so they charged my card.

I basically got the run around from Priceline over the period of 8 months with at least a dozen hours on the phone and providing them multiple documents to prove the double charges. They never reimbursed me and I wasted too much time dealing with it. I ultimately believe they just wear people down until we give up.

NEVER AGAIN!

Credible pointed me the right direction. I was able to choose from several lenders and secure a lone in less than an hour. It was funded after 1 full business day and available at the opening of banking hours on the 2nd business day.