PY

Peebles Youth Theatre

United Kingdom

Reviews

Review of Theatre Workout


Rated 5 out of 5 stars

Fabulous experience from start to finish!

The Peebles Youth Theatre trip to London in July was an outstanding experience from start to finish, thanks to the exceptional organisation and support provided by Theatre Workout. Their customer service, attention to detail, and responsiveness made the entire process smooth, stress free, and genuinely enjoyable for our group.
A special mention must go to Adam, whose friendly, welcoming manner set the tone from the moment we made our first enquiry. His professionalism and flexibility were evident throughout the whole process— nothing was ever too much trouble, and he consistently went above and beyond to ensure we felt supported, engaged, and inspired. Adam’s helpful approach, clear communication, and calm problem solving made a huge difference, allowing everyone to relax and fully enjoy the experience.
The workshop provided was well structured, energetic, and tailored perfectly to our group’s needs. Theatre Workout demonstrated a deep understanding of youth theatre, creating an environment that was both fun and professionally enriching. Their ability to adapt, respond quickly, and maintain high standards throughout the trip was genuinely impressive.
This was our first trip to London as a group and we really hope it won’t be the last. Theatre Workout — and Adam in particular — delivered an exceptional level of service, making the experience memorable, educational, and thoroughly enjoyable for everyone involved. We definitely recommend Theatre Workout and hope to use them again in the future.

6 July 2026
Unprompted review

Reply from Theatre Workout

Wow! Thank you for your amazing feedback. It was a pleasure to work with you too, and to run your workshop. I look forward to organising your next trip!

Review of Gear4music.com


Rated 4 out of 5 stars

Problem solved!

Really disappointed in the customer service provided by this company. We purchased some staging in October and one section of it has broken (not through any fault of our own).
The company do not stock replacement parts and their response is that we will need to buy the full unit again.
As a small non-profit youth organisation we are not able to do this and the attitude of the company has really left us feeling undervalued as continued customers.
Update 21/01/2026 Email received from G4M and replacement arrived - thank you Joe for sorting this out so quickly, really appreciated.

16 January 2026
Unprompted review

Reply from Gear4music.com

Good morning,

Thank you for your review.

We are very sorry to hear that you are not happy with the service you have received, we will now contact you via email to discuss a suitable resolution for you.

Please accept our apologies for any inconvenience caused.

Kind regards,
Gear4music