I Paid for a product that I did not…
I Paid for a product that I did not receive - and have sent a couple of emails to Vinoteket and have not received a reply.
1 December 2025
Reply from Vinoteket
Hi Cecily.
We’re very sorry to hear about this experience and understand your frustration. This is not the level of service we aim to provide.
We have not been able to locate your case based on this review, and we would really like to help resolve the issue as soon as possible. Please contact us again and include your order number so we can investigate what happened and arrange a solution.
Thank you for bringing this to our attention.