The company is VERY responsive…
The company is VERY responsive to any questions, problems or confusion. I have ordered from Welham three times and have always been pleased with their product. I DID have a “hangup” this time with the proof review, but I think it was more of a web page problem—that’s why I didn’t give this review 5 stars.
Reply from Welham & Co
Hello Renee,
Thank you so much for sharing your feedback and for being such a valued repeat customer. I truly appreciate your continued trust in Welham & Co, and I’m glad to hear you’ve been happy with your orders.
I’m sorry to hear you ran into a snag during your proof review this time around. It does sound like it could have been a technical issue with the website, and I’ll be sure to pass this on so we can look into it for improvement.
Your understanding and thoughtful comments mean a lot to us. If you ever encounter anything similar or have questions in the future, please feel free to reach out. We look forward to creating more special pieces for you!
Faith @ Welham & Co