We haven't used the service yet other…
We haven't used the service yet other than my father accidentally setting it off. Unfortunately it was at a funeral mass and my phone was in the car. I was first on the list. My other 4 siblings didn't recognize the number, so that wasn't good. An ambulance came.... At least we now know it works. My father received two calls on his phone from an unknown number. Who actually answers unknown numbers? Not me.
I think we will now be prepared if it happens again.
Reply from LifeFone
Thank you for taking the time to share this experience. Situations like that can certainly catch families off guard, and we’re glad the system responded as designed when it was activated.
For your father’s specific system, our Response Center may place calls from the following numbers after an alert:
1-877-330-3665
1-877-206-9141
1-801-781-6173
We encourage customers to call in to activate and test their unit at which point our team provides these numbers and encourages saving them in phones and sharing them with all emergency contacts. We appreciate your feedback and are glad your family feels more prepared going forward.