Henson

Placed an order on 10-Feb thinking I'll be receiving it in 3-5days which was advertise. Package arrived 18 days later. I've messaged customer service twice to get an updated but only got an auto response that they will get back to me w/in 72hrs in both instances no one has reached out. It even says on the e-mail that if I haven't got any response in 72hrs do not message again cause it would further delay their response. When I tried to dispute it from my bank, oh wow! They responded to the bank in an instant. They don't care about their customers, all they care is their profit.

We moved from Hertfordshire to Lancashire, hired cleaners to lessen the stress. They arrived on time but did a very poor job with cleaning. Visible marks on kitchen counter, cupboard wasn't cleaned, oil residues still there . Fridge door pockets wasn't even cleaned ( when you open the door you can see the cake icing straight away that it's still there).

En-suite bathroom, under the sink wasn't sweep/mopped.

Study room, all cupboard not cleaned. Dirt and cob webs are still there.

Paid for additional for them to clean garage, cob webs on ceiling wasn't removed.