Alina

Terrible. In the beggining everything was good. When we received a router, the Internet wasn't there so we asked for an appointment with specialist to take a look what's wrong. First one, nobody arrived and I was waiting for 6 hours. Second one, nobody arrived; hotline said that this appointment wasn't in their system (which is not my problem). Third one, man arrived, didn't even ring the door. I met him outside and asked if he was from congstar/telekom. He said "no", sat to the car and left. 3 min later we receive a notification that nobody was at home and specialist didn't manage to reach us (he didn't even call via phone...).
We quit the contract, but congstar still takes money from our bank account. I absolutely don't reccoment this provider.