False marketing, opened a contract with Odido during a black friday event -was promised to receive a samsung smart watch. I had to apply for the smart watch on a separate website, the application got rejected 3 times.
Very annoying
28 November 2025
Unprompted review
Reply from Odido
Good morning, You naturally want to receive your lovely gift, and I completely understand! Have you already claimed the promotion through Samsung? The registration always goes directly through Samsung. You can easily do this via the official promotion page: https://promotions.my-samsung.com/nl/offers.
There you can complete your registration right away. Make sure to have the following information ready:
Your Samsung account Product details IMEI number Proof of purchase Your smartphone’s camera
After your registration, Samsung will review your request and you’ll receive an email confirming whether it has been approved. The gift will then be delivered to your home within 7 to 9 weeks.
Still not working? Then it’s best to contact Samsung directly, since they manage the promotion. You can reach them via https://www.samsung.com/nl/support/contact or through WhatsApp at https://www.samsung.com/nl/whatsapp.
Please rest assured that we are a legitimate company and that our goal is to satisfy every customer. If you encountered any issue with your order, we are here to help.
We invite you to contact us directly at contact@mijn-knuffel.nl , and we will do everything possible to resolve the situation quickly and fairly. Also, you are entitled to a full refund within 14 days of delivery if you are not satisfied.