Absolutely Outstanding Service
Absolutely Outstanding Service – True Angels on a Friday Night!
Last Friday after school, my car notified me that I had a flat tyre. I managed to pump it back up at a petrol station, but it went flat again almost immediately. Thankfully, I was driving on a run-flat and was able to make it to Greenacre Auto Centre — even though it was already past 17:30 and they were just about to close.
Instead of turning me away, all three mechanics stayed behind and immediately sprang into action. They didn’t just look at the tyre — they went above and beyond to help me. They didn’t have my tyre in stock, but they called Costco and several local garages until they found one that fit my car. Then, they personally drove to pick it up, brought it back, and fitted it — all after hours.
I left two hours later, with a brand new premium run-flat tyre, my car safe to drive, and complete peace of mind. At no point did they make me feel guilty for keeping them past closing — quite the opposite. They were friendly, offered me coffee, showed me to the rest room, and made me feel comfortable during what had been a very stressful experience.
Being far away from home (I live in Hampshire), alone, and facing a Friday evening with no transport and no easy way to get help, this could have been a nightmare. Instead, thanks to these three incredible people, I was able to get home safely without worrying about fitting a tyre over the weekend.
What’s more, they didn’t charge me anything beyond the cost of the tyre and a very small fee for their time — despite the after-hours effort. They even pumped and checked all four tyres, making sure everything was safe and balanced before sending me on my way.
Merci mille fois! I am so grateful and blessed to have found them when I did. You truly went above and beyond, and I can’t thank you enough. You turned a stressful, scary situation into a moment of kindness and care.
You are AWESOME! 🌟