Paul Le Blanc

United States

Reviews

Review of glassupply.com


Rated 4 out of 5 stars

Disclaimer: Canadian company

Disclaimer:
If your project is in the USA, expect tariffs, as the materials are primarily sourced from Canada and China. If you purchase from the U.S. with a credit card, confirm that your card does not charge foreign transaction fees—many charge around 3% for purchases outside the U.S.

When I placed my order, my mistake was assuming I was dealing with a U.S. company.

Pros:

Configuration tools: ★★★★★ — truly excellent.

Customer service: good.


Post-Delivery Note:
I received 7 pages from FedEx containing invoices for tariffs due. Materials are on site, but the boxes have not yet been opened; I will review the contents in September.

Again, the misunderstanding was on my part for assuming the company was American. I don’t fault GlassSupply.com, but it would be more transparent if they removed the U.S. flag from their site (next to the Canadian flag) and clearly stated that they are a Canadian company exporting to the U.S.

9 August 2025
Unprompted review