AL

Thank you for sharing your review on Trustpilot and for providing your valuable feedback. We are sorry to hear that the product did not meet your expectations.

As part of our commitment to customer satisfaction, we offer a free return if you're unhappy with your purchase. You can simply place the bunch back in its original packaging and use the free return label we provided, even if it has been opened, and we will be happy to issue a full refund.

Based on the photos you provided, there is a quick and easy way to enhance the appearance of the bunch. We recommend loosening the tie and placing the stems in a vase with a narrower opening than the one shown in your photo, which should help give it a fuller look.

Thank you.

Best regards,
Vivian

Hi There,

Thank you for your review.
A member of our customer service team will be in touch.

Kind regards,
Luke