Great order experience, but product quality not up to the price
It's easy to order and they sent the order super quickly. The only disappointment is that I expected better quality from the product... I purchased a wooden box which looks super good online, but when I received it, it felt quite cheap (looks and feels like it's made of cheap plastic and dropshipped from China, definitely not worth the 150 CHF I paid.
18 January 2025
Reply from Trendhim
Hi Samuel,
It is disheartening to hear about this but please know it is never our intention. 😔 We greatly value your feedback and we're committed to making things right. We sent you an email to give you a chance to discuss and resolve the situation. 🙏
Looking forward to hearing from you. 🍀
Amllel, Trendhim