Loretta Fewer

Germany

Reviews

Review of messerbrief.de

Rated 2 out of 5 stars

TOO EXPENSIVE

Unfortunately I have to update my original review. While the service is very fast, the price is just too expensive rendering it not worth it. They charged me 50€ for 2 knives… that’s insane. I only agreed to sign up and try it all because the original quote was showing less than 17€, so you could imagine my shock, disappointment, and frustration paying way wayyyyy more than that. Contacted customer service and they didn’t really care to keep me as customer so I will delete my account and warn others of the high cost.

12 December 2025
Unprompted review

Reply from messerbrief.de

Thank you for your kind words. We are very glad to hear that you appreciate the speed, simplicity, and reliability of our service. Making knife sharpening easy and convenient, especially when there is no local option nearby, is exactly what Messerbrief is meant for. You are always very welcome back.

Review of tonies® Germany

Rated 1 out of 5 stars

I’m at a loss for words

I’m at a loss for words. Device was completely defective. Will not play if not plugged in. I took it back to the store and they said they’ve already had many complaints and returns regarding the battery, so they swapped it out for us no problem. Brought the new one home, SAME ISSUE!!!!! What is going on? This is not a cheap device at 100€ price point, and not to mention the excessive cost of the figurines. If you’re gonna lead parents into a money pit, please deliver us something!

Families beware… don’t waste your money on this inferior tech.

18 February 2024
Unprompted review

Reply from tonies® Germany

Thank you for your review!

We take your feedback very seriously and have passed it on to the relevant team straight away.
We are very sorry that your Toniebox-experience did not turn out well and that you are currently having to wait a long time for our response. We understand your displeasure. We want to help you as quickly as possible, send us an email to hello@tonies.com if you like and tell us your case number, please also include the keyword “Trustpilot”.

Kind regards from the tonies!