Bought a dead by daylight DLC a while back, but didn't redeem it or write anywhere down the code(my mistake i know) and 3 days ago i decided to grab the code as i started playing the game again and would've loved to use lara croft, but was greeted by: ''Coming soon, gamethor is being rebuilt'', they added a support email which i emailed, but still no response, disappointing.
Last year on September 12-ish I bought a steam account with the game 'The forest' + another account. Both accounts are added as friends to my main account and when I decided to check the accounts from the friends list, one of them showed an error saying how profile can't be processed and what not, so I quickly find the username and password and well I can't even log into it. It's most likely deleted by the previous owner, it wasn't expensive, but still scummy to do, selling a steam account while it having a pending deletion.
edit: this is what i found in my kinguin account inbox - ''Thank you for placing your order no. WUO524E759D5. Click here for details. 9/12/2024, 8:12:58 PM''
doesn't let me click details because apparently it's not up for sale anymore.
5 April 2025
Unprompted review
Reply from Kinguin.net
Dear Liga,
Thank you for reaching out.
We apologize that your experience was not as expected, and we are working to improve it.
Regarding your order for The Forest, please be aware that a red warning on the offer page advises changing your account details after purchase.
This is due to the fact that many merchants use temporary, disposable email addresses, which are often deactivated after a short period for added security.
We have also reached out to you about this matter under ticket number 1317321, which you can access through this link: https://kingu.in/MyTickets.
Please have it checked at your most convenient time and we look forward to hearing from you soon.
If you have any more questions or need further assistance, please don’t hesitate to reach out, we are always here and happy to help with anything you need.
Great customer service and keys always been delivered!
27 July 2024
Reply from Kinguin.net
Hello,
Thank you for taking the time to provide a rating. Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.