Outstanding Service and Excellent Quality
I am absolutely thrilled with the outstanding service I received. I accidentally placed my order without adding the prescription lenses, but customer service handled the issue quickly and resolved everything perfectly. A special thank you to Lena for her excellent support and personal attention throughout the process.
The finished glasses were an even better surprise. The quality is excellent, and the precision of the lens positioning and overall fit is simply perfect. I could not be happier with the result.
Excellent service, excellent workmanship, and a company I can highly recommend.
Reply from Visiofactory.com
Hello,
Thank you so much for this wonderful review! 😊
We’re delighted that our customer service team, was able to quickly find the right solution after your order was placed without the prescription lenses. We’ll be sure to share your kind words with her.
It’s even more rewarding to hear that you’re so pleased with the finished glasses, from the quality of the lenses to their precise positioning and overall fit.
Thank you for your trust and for recommending Visiofactory so warmly. We’re thrilled to have contributed to such a positive experience!
Estelle from the Visiofactory team