CRIMINALS. DO NOT USE FITNESSPARK!
I have never had such a bad experience with a business. I have never needed to leave a review but this business really is acting beyond the law. ZERO CUSTOMER service in person and countless emails and phone calls ignored. To begin with the gym ad Place de Clichy was disgusting, broken equipment. The people working on the front desk letting their freind's through without payment. It was so bad I went once never to go back. I bought a membership to another gym because it was not acceptable or safe to train there. I had to leave France for work reasons meaning I could not use their services, so contractually they were obliged with my documentation from my work cancel my subscription. I tried probably 20+ times to do this in person, sent countless emails. No help, none whatsoever. Not operating within the legal contract terms they laid out. I would honestly proceed with legal action if I had the time to do so. Terrible. Please join any other gym other than Fitness Park. Disgusting.
Reply from Fitness Park France
Dear David,
We’re sincerely sorry to read that your experience at Fitness Park didn’t meet your expectations. We understand your frustration and take your feedback seriously.
However, after checking with the club team, we couldn’t find any trace of a request or follow-up from you over the past months. Your last recorded visit was in June 2024, and our team has tried to reach out to you several times without success.
Regarding the condition of the gym: since your last visit, major improvements have been made — including a full relamping, a renovated Cross Training area, and upcoming renovations to the men’s locker room scheduled for July 2025. The club is continuously investing in better conditions and equipment to offer the best training environment possible.
We would be happy to assist you if you have any request. Please contact the gym directly !
We wish you the best in your fitness journey and remain at your disposal.