Very disappointed in their service as I…
Very disappointed in their service as I am certain I cancelled my subscription before the 15 days period and was still charged the extra month that I didn't even use and I still had to pay 76 euro in late fees. Appalling company !
9 December 2025
Unprompted review
Reply from Youtrust
Hello,
Thank you for your message. We understand how upsetting this situation can be.
As a reminder, subscriptions renew automatically and must be cancelled at least 15 days before the renewal date, as outlined in our terms.
If you would like us to review your case, please contact support@yousign.com.
Best regards