Belgium
Review of Keytrade Bank
I did a simulation online to apply for a loan and uploaded everything.
Somebody called me and told me that since I do not have an ID card that doesnt expire in more than 5 years I cannot get the loan. Is it my fault that Belgium gives this ID to me? It makes no sense
Review of Atlantic Pet Products
I bought some items, and it took around 12 days to come. During those 12 days my dog died and I did not even open the products. I asked them for return, they say arrange the shipment yourself, since this is my desire to return the product. THis is insane. Do not buy from this shop. To return the product from Belgium to Australie costs at lease 60 Euro, while all I paid is 90 Euro. I pleaded them to generate a return label but they do not accept.
Review of HOMELAND
1 semmaine sans chauffage et sans eau chaude, ça fait 0 degré dehors. J’ai appelé 1000 fois mais rien
Review of Spotahome
My landlord is not returning the security deposit and they said we cannot do anything. So they just get a 200 Euro fee in the beggining and after the rent finishes they will never help you.
DO not book on this site
Reply from Spotahome
Dear Kristi Qirjako,
Thank you for sharing your feedback. We apologise for the inconvenience you have faced. Our customer care team has reviewed your case and reached out to your landlord. It has been also verified that they informed you you that the landlord has responded and expressed their intention to communicate with you to resolve the matter.
We appreciate your understanding.
Best regards,
The Spotahome Team
Review of VEJA
3 month of using them and they have both a hole under. Horrible quality, do not buy. The sole is very thin. I contacted them, and they said me it is my fault. So, it is my fault for wearing them. Do not ever buy from them.
Reply from VEJA
Hello Kristi,
Thank you for taking the time to share your experience.
We are sorry you are not satisfied with the pair you ordered.
Rest assured that the quality of our products is essential to us.
We monitor our production very closely, carrying out extensive chemical and mechanical tests in our factories.
We know our products, and we know what faults may be encountered. If, by misfortune, one of our customers receives a defective pair, we do not hesitate to take responsibility and propose the proper solution.
One of our qualified agent, after analysis of the pictures, concluded the issue was not due to a manufacturing defect or a quality issue.
Thank you for your patience and understanding.
Have a lovely day,
The VEJA care team
Review of VEJA
After 3 months they are damaged and i haven’t used them every day. It’s a shame
Reply from VEJA
Hello Kristi,
Thank you for taking the time to leave this feedback.
We are very sorry to learn that you have experienced such problem with your pair.
Unfortunately, it can happen that a pair escapes our attention during quality control when it leaves our factories. We are working hard to ensure that your case remains isolated.
Every brand, even the most prestigious, encounters quality problems with some of its products. And so do we. We don't want to hide behind false claims - it happens.
You should know that every product and every material is tested for several months before being put on the market, to identify any potential limitations. And thanks to our customers' feedback and the expertise of our studio and production teams, we improve our products season after season, production after production. Today, quality issues concern less than 1% of our worldwide sales. We sincerely apologize for the inconvenience.
Our quality team within the customer service department is at your disposal to find the most suitable solution for each customer. We do our best to provide you with an answer within 48 hours however sometimes, when the activity intensifies our deadlines can lengthen. This does not minimize the investment and goodwill of our agents who work every day for the satisfaction of our customers.
If you have any questions, please do not hesitate to contact us.
Have a nice day,