Sophie Weiser

Germany

Reviews

Review of congstar


Rated 1 out of 5 stars

Congstar: don’t do it!

Signed a new contract, had working WiFi for 2 days. Then the whole disaster started. Multiple employees of congstar didn’t know what to do, technicians came 4 times without avail. By the time I gave up and told them to terminate the contract they told me that I had to keep the router. Worst customer experience in my life

10 April 2025
Unprompted review

Reply from congstar

Thank you for your honest feedback. We are very sorry for the bad experience. If you need further assistance, don't hesitate to contact us via our contact form: https://t1p.de/congstarSoMe