Dardan Rashiti

Switzerland

Reviews

Review of Kombo


Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. I was having trouble booking a ticket with FlixBus due to an often error where it doesn't accept any form of payment. So my best bet was to book through a middle man, and so I did. Was stressed about the confirmation of my ticket as it being confirmed in the last 24h it would simply be too late. I then contacted their customer service and Josepha was really helpful by confirming the tickets in a couple hours. I would highly recommend as they're doing amazing for a somewhat new business. ☺️

11 November 2022
Unprompted review

Reply from Kombo

Hello Dardan,

What a pleasure to read your message, we are indeed a young site and value each and every one of our users! I'm glad I was able to help you in Customer Service to get your tickets quickly. :)

Thank you again for your encouragement and we hope to see you soon on the platform for future trips!

Have a great day,
Josepha for Kombo