Angela Knezevich

Caution: you will get random unauthorized charges to your credit card. You won't even have an account to find out how this happened and have to file a fraud claim with your bank to make it stop.

I ordered a very large arrangement in the upgraded deluxe size complete with 20 roses, packed with daisies and green florals and vase. What was delivered was this sad tiny vase with 6 roses, 3 daisies and 1 green floral. What an embarrassment this floral surprise was. It's just inexcusable and bad business to deliver only 30% of what they advertise for the price.

I don't believe this is a legit website. Chase filed a claim against the site. I ordered a frame 5 weeks ago. I made several attempts to connect with customer service. I used the message bot on the site, emailed multiple times and this week the phone number has a different voicemail every day of the week as to why they aren't answering the phone: 'at a staff retreat', 'in executive meetings', 'catching up on a backlog of emails' - it's never ending. This site is a red flag that should not be trusted.

I ordered a pair of shoes for my wedding. To my surprise, when the delivery finally came the shoes were two completely different sizes and very evident they were not new and had been worn. Calling customer service was 30+ minutes on hold just for them to tell me I have the pleasure of driving 45 minutes to my local UPS store to return these garage sale shoes. I do not recommend this retailer. Used goods sold as new, they clearly don't even check product to ensure shoe sizes match AND you will be in for a treat trying to connect with customer service giving up at least an hour of your life to get things corrected.