Bad luck
I ordered two pairs very recently. Shipment to Thailand was no problem and received them within a couple of days.
They are very comfortable and avoid chaffing, however both pairs ripped wide open across the butt area leaving a big hole. I have worn one of them twice the other thrice. Real shame as I loved wearing them and not having any discomfort from chaffing.
Reply from Comfort Republic
Hey Jasper,
We sincerely apologize for what had happened. We always ensure that our products are of good quality. This incident is an isolated case and the items are defective. We hope that you would still give us a chance to rectify this matter and we would like to give you a replacement for the defective underwear that you received. Please send us an email at hello@shopcomfortrepublic.com and we'll give you the details for the replacement.
Once again, we sincerely apologize for this incident. Thank you very much.
Warm regards,
Comfort Republic Team