Customer service and communication was abysmal.
The time from ordering to receiving was unacceptable. I was told it had tried to be delivered but no one was home. This apparently happened a few weeks prior to my first message asking where my product was. A few emails later and I was eventually told it was at the local post office. Why couldn't I have been told this immediately after the failed delivery. Not impressed with customer service at all. Communication was abysmal.