Amanda Prunty

Always deliver when they say & the girl who delivers in our area is such a pleasant girl

So disappointed in Rattan Cube, paid for a preorder in May for delivery early July. Trusted the company, based on radio promotions. Waited eagerly for an update on my delivery, heard nothing! When I phoned I was told to email their warehouse for an update. Got no where with that. Many calls/emails later I was finally told that there was a delay with the delivery due to logistics/Brexit etc. Would be a further 4 wks. I had hoped to have received it by July to at least enjoy it while the weather was nice but decided to give the Company another chance & prepared to wait until early aug. But when they phoned me again to say it wasn't due to arrive until SEP that was the last straw. Throughout the whole process I had to chase them up to get a response, the manager Ray had very little interest in replying to my emails. He had no idea that I had not once been contacted since placing my initial order, the staff had no idea & just gave a scripted response. Basically they over sold on a pre order item, took everyone's money but failed to deliver! Would not recommend Rattan Cube ..next day delivery! I don't think so!