Germany
Review of Vinted DE
Vinted is easy to use. I have really nice kids stuff to sell and I’ve been taking the advice of Vinted to price it at the premium level. Much of my stuff is selling right away, I wished I had priced higher than the recommendation.
Review of MORI
Great, fast service! Would highly recommend Mori products and if anything goes wrong with your order their customer service will be sure to solve it in the best way possible.
Reply from MORI
Hello Lindsay.
Thank you for your feedback.
We are thrilled with such high praise for our caring staff.
Have a fabulous evening.
Take care,
Kay,
Senior Customer Care Executive
Review of NET-A-PORTER
Ordered on Sunday, it’s now Thursday and my ordered has not been packed or shipped! I read all these great reviews but honestly this is the third time I’ve had such problems. Do you need to live in the UK to get quick delivery?
A few hours after I posted the above review I received a note from NP that my package was on its way, it arrived on Friday. I'm not sure if it was a coincidence, but I did notice that the reply time from Trust Pilot was much faster than my previous experience with NP's customer service direct contact. Thanks for the follow-up!
Reply from NET-A-PORTER
Hi Lindsay,
Thank you for your review.
We're sorry to hear the preparation of your purchase was delayed on this occasion. We can see your order is scheduled to be delivered today. If you need anything else, please let us know by emailing feedback@net-a-porter.com with Trustpilot in the subject line, and we'll contact you as soon as possible.
Best regards,
The NET-A-PORTER Team