Very good customer service experience
Very good customer service experience. I had a phone call with a representative on billing and no wait time and resolved my issue immediately
28 April 2026
Unprompted review
ZB
Zhang Bowen
United States
Reviews
Review of Flatio.com
Review of Novomove
I had a great experience with Novomove…
I had a great experience with Novomove getting my NIF and Portugal bank account set up. Novomove and the staff are very efficient, clear, and helpful in communication about required materials, and they provided clear and detailed guidance on improving my materials, which helped me acquire the documents needed on time for my visa application. I'm recommending Novomove to friends who are also thinking about applying for D visa.
13 October 2025
Unprompted review
Reply from Novomove
Thank you, Zhang!
I've thanked you before, but wanted to make sure to do it again here. Really glad the NIF and bank account process went smoothly and that everything came together in time for your visa application. We appreciate the recommendation!
César from Novomove
Review of WorldShopping
Reply from WorldShopping
Dear Zhang Bowen
Thank you so much for using WorldShopping and sharing your experience.
It means a lot to us when our customers share their experiences and we are grateful to hear the kind words from you.
We're looking forward to making your experience even better in the future.
Thanks again!
WorldShopping Customer Support Team