NC
Nisha Carol Maguire
United States
Reviews
Review of Iconic Bronze
Review of Zoarental
poor customer service but fast del
poor customer service, reduced refund for an item that was unflattering and unworn and returned before the arranged date. 2 stars as return label is provided and quick delivery
15 July 2024
Unprompted review
Reply from Zoarental
Hi Nisha
We are sorry to hear you are not happy with our returns policy.
Oh Polly rental offer a refund minus a restocking fee and excluding shipping so we can ensure the outfit returned is processed and ready for the next rental order which is competitive with other brands who charge for returns.
We're glad to hear you were happy with the speed of delivery and our easy to follow returns policy and hope we can welcome you back to rent with us again very soon.
Kind regards,
Zoa Rental
Review of Mars The Label