customer

The company never paid me or the translators. I paid 2 or 3 translators when I noticed my books would not generate any money for us. As the author, I keep requesting them to remove my books, but instead they extend the contract and never answer any of my requests. It is a fraudulent company that profits on authors and translators, and never pays a single dime. A real headache. I am getting a lawyer to recover control over my books and take this company out of business.

My mother-in-law sends me an "Amazon gift card" every year for Christmas. So I didn't pay much attention this time when it asked my bank information, which I stupidly gave "to connect the gift card to my Amazon through my debt card". Boy, oh boy. Too late I realized the scam. The money is invisible, and I keep seeing this "company" adding small amounts into my card only to immediately taking them back. It does not help trying to talk with them. I guess I am in trouble.

The item is beautiful, and the customer service did not disappoint.