very complex and against us. makes life harder than it already is.
21 November 2024
Unprompted review
Reply from XCover.com
Hi Omar,
Thank you for sharing your feedback with us.
Unfortunately, we are unable to find you in our system. Please either reply to any of our emails or log in to your XCover Account. If you are logging in for the first time you need to find the email confirmation email sent from us and click the link to set up your XCover Account. Make sure you check your spam folder if you can’t find your confirmation email. This step is required if you bought your protection using your Apple Account, iCloud email address or Safari web browser as Apple may hide and not deliver your email. Read more about how to resolve related issues here: https://www.xcover.com/help/generic-apple-id [https://www.xcover.com/help/generic-apple-id].
If you are still having issues, please respond to any of our emails with the following details: - The full name entered when you purchased your policy. - The email used when you purchased your policy. - The site where you purchased your XCover Protection. - The amount that you paid for your XCover Protection. - The date of the purchase. - Your location at the time of purchase. - Your purchase ID (also called a Booking ID, Transaction ID, Invoice Number, Customer Reference Number, etc.)