Tom

Excellent service and value.
Costed less for an identical item than Amazon (that hogged my Google search) and always more satisfying to buy from a smaller local supplier. Hope to do business again very soon.

Very efficient and prompt service. I always have a great experience shopping with you. Decent value too.

Very understanding and efficient customer service resolving an issue that was caused by delivery company and not necessarily themselves. Thanks!

Excellent service. Ordered boots on Friday and they arrived the next day. Delighted to be able to support local smaller businesses, especially when you get great service in return. Thanks!

Made my first purchase with them last week, great service. Will definitely be back.

This actually relates to bananarepublic.co.uk, but I think they are the one operation in Europe? Had an issue with products through no fault of theirs, emailed customer service and got a response the next day with a confirmation that I would be refunded for items. No complaints here!

Good value and prompt delivery. No complaints here and will happily buy from again,

I purchased an item from the Belstaff.eu site after an assurance from its customer service agent that the price I would be charged included all shipping and import charges and if there was an issue to get back to them. Proceeded with the purchase on that basis. After well over a week my item shipped and a few days later I got a notification from dhl that I cannot receive my item unless I paid 80 euro import duties, this is for a 250 euro purchase. After days of trying to get in touch with Belstaff customer service I am being ignored. So have no item yet, been charged for it by Belstaff and now being chased by dhl. Belstaff.eu is shipping from the UK and they appear to be misleading or completely unaware of Brexit implications. Be forewarned, and don't expect any customer service afterwards. The numerous recent negative comments about their service appear to be with merit. Surprising for a company that claims to be "high end".