John

Found the items I wanted on the Autolac website. Rang their office to confirm they had stock. They suggested I order the items and pay for them over the phone which I did. Picked the items up later in the day only to find I had been charged significantly above the price advertised on their website. Rang Autolac and was informed I was charged a retail price.(Since when do you charge a customer more than your online advertised price) Was told that they would sort out my refund for the difference and get back to me. Guess what, several day late, no refund and no one has got back to me, phone rings out at the store.

Update .. Finally got through to the store and spoke with someone else who was very helpful. Organised a refund which went through a few days later.