Laetitia Codden

Very disappointing experience with Keytrade Bank.

I submitted all the required account closure documents, including the signed closure form and a copy of my ID, on 8 May. Despite this, I later received a reminder claiming that they had not received anything and warning that my accounts would remain frozen and that my funds could eventually be transferred to the Deposit and Consignment Office.

It is unacceptable to threaten customers with serious consequences when your own internal follow-up appears to be lacking. Before sending alarming emails, a bank should make sure it has properly reviewed the customer's file and previous correspondence.

The lack of communication and follow-up has been extremely frustrating. Customers deserve accurate information, timely responses, and professional handling of their cases.

This experience has seriously damaged my trust in Keytrade Bank.

J ai fais une commande Mika j ai ouvert une plainte car les chocolat sont arrivé en miette et les biscuits aussi et aucune réponse du service c est honteux c étais pour la paque des enfants. Supra decue

Super produits de qualité et bon pour la santé de + emballé de façon délicate sans risque de pot casser vraiment top

Need to improve the quality of their GPS because make an error between 37 and 14 for a house number is really strange

Cela a prit du temps pour arrivé et l'ail noir au finale n'a pas grand interet l'ail pure est bien meilleur pour la santé et du coup très chere pour ce que c'est dommage

Rien a dire délai de livraison nickel qualité nickel parfait :)