Peugeot 2008,many problems ,send it…
Peugeot 2008,many problems ,send it back,my previous review disappeared ,after they got the car i never get a document for getting out the car from my name, applying for other car after,i can t get a second car with them,after few days they call me if i still want a car.... highly not recommending,to much to say but i will stop here,if AutoHero send a car with break's,reversing lights and steering problems ,no oil in engine this means it's not a trust company....!😤
update to your answer...
for sure is the way how AutoHero is dealing with customers,i deal with the AutoHero team so many times,i can say,is not the mirror how you telling me.....learn to do what you tells in your adverts and respect your customer's,1 star is to much.....
Reply from Autohero Deutschland
Dear Mr. Crasneanu,
Thank you for taking the time to share your feedback. We are truly sorry for the experience you had with your Peugeot 2008 and the issues you encountered. Please accept our sincere apologies for any inconvenience and frustration this has caused.
We understand your concerns about the condition of the vehicle and the communication regarding the return process. Please be assured that your remarks are taken very seriously, as this does not reflect the standard of service or vehicle quality we aim to provide. We are currently reviewing your case internally to ensure that all necessary steps are taken, especially regarding the deregistration documentation and clear communication about your options.
Thank you again for your honest feedback. It helps us improve our processes and service. If you are open to it, we would very much appreciate the opportunity to resolve this with you and restore your trust.
If you have any questions or concerns in the future, please do not hesitate to contact us at 0800 664 664 0 or by email at kundenservice@autohero.com We are always happy to help.
Kind regards,
Your Autohero team