AH

Andrea Horan

Ireland

Reviews

Review of Sterling Insurance


Rated 1 out of 5 stars

Don't waste your time if you're looking for ex-pat motor insurance

This company advertises expat motor insurance for UK cars in Portugal.
Their website gives examples of various people spening at least 8 months a year in Portugal and people working there who want to continue using their UK registered car.
I found this to be misleading and a waste of time.
After completing an online form and spending over an hour on the phone I was told I couldn't be insured on a new VW T-Toc because of the amount of time the cat would be outside the UK (8 months) and the value (£30K).
I was left feeing frustrated and misled.

17 July 2025
Unprompted review

Reply from Sterling Insurance

Hi Andrea,

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet expectations.

Your comments have been noted and will be used to help improve our service moving forward.

Kind regards

The Sterling Insurance team

Review of store4u.ie


Rated 5 out of 5 stars

i was very happy with the service

i was very happy with the service. If i were to say anything, it was difficult to get the van out of the container and we needed to make a ramp so maybe if there were a ramp available that would be good.
All our dealings with Stor4u were very good and the man whose name i cant remember was very helpful.

16 January 2024

Reply from store4u.ie

Hi Andrea. Benen is the name. Lol. Thanks for the business

Review of NineLife Europe


Rated 4 out of 5 stars

The product arrived in .Ireland from…

The product arrived in .Ireland from the States. Very often products do not arrive.

26 October 2022
Unprompted review

Reply from NineLife Europe

Hi Andrea,

Thank you for sharing your experience and we do hope you will give us another chance.

Regards,
Akshay
NineLife

Review of Its4women


Rated 4 out of 5 stars

Communication issues

I find ITS4women are very difficult to contact. They don't take phone calls! and they only accept one message a day through their website as opposed online chat like so many other websites. One messsage is rarely enough to get a problem sorted out so then you have to wait until the next day! This is not customer friendly and it can be very frustrating.
Other than that I find them fine.

10 June 2017
Unprompted review

Reply from Its4women

Thank you for your review Andrea.

As an online based insurance company our main source of contact is online through the online chat facility. This facility can be accessed from our website and allows you to message an advisor directly with any queries you may have.

Alternatively we do also have a 24 hour Imessage facility which can be accessed from our website.

A call back can also be requested from our website or by calling the number on our website and leaving your number for a call back. Due to our treating customers fairly policy all call backs are processed in date and time order.

Kind Regards,

Ruth
Complaints Team