United Kingdom
Review of Bazta.com
I didn't realise that when I purchased a perfume in February 2026, it automatically meant, I am signing up for a membership!! Who wants to sign up for a membership, when buying a perfume?? I have just noticed months later that every month I am charged with the membership fee. When I emailed and requested a cancellation, nothing happened. I definitely NOT recommend to shop there.
Review of Gymshark
I had a great customer service experience with Gym shark. My parcel went missing, and it was sorted out very fast. I would definitely buy more items from them.
Reply from Gymshark
Hey, we're so happy to hear this! Creating a great end to end shopping experience is really important to us, so it’s great to know you enjoyed shopping with Gymshark 💙
Thanks, Gymshark
Review of NA-KD.com
I wouldn't recommend this company. Every other clothing companies who I ever bought stuff from has 28 or 30 days return policy! I know it was my fault, that I assumed NA-KD also has the same. But they only accept returns for 14 days, ridiculous. Unfortunately, I was away on holiday, so I didn't even open the parcel... and when I returned it was already too late to return (but only a few days late). I wanted to keep half the parcel, and only return a few items, that I wasn't happy with as it had slightly different colours compared to the website picture. They turned down my return request, and didn't even offer an exchange at least to keep a customer happy. Compared to other companies, this is not a great customer service, and I won't be recommending this others. Order no:EP0029098135
Reply from NA-KD.com
Hi Gabriella,
We recognise that being on holiday made it difficult to return the items within the stated timeframe. Taking this into consideration, we made a one-time exception and accepted the late return.
We hope this helped bring some flexibility to the situation and gave you a more positive outcome.
Warm regards,
Janice at NA-KD.com
Review of Yourselfirst
I didn't realise it was a subscription! I only wanted to pay 1.99 for a one time report.
Reply from Yourselfirst
Hi Gabriella,
Thank you for taking the time to share your experience. I’m truly sorry to hear that you didn’t realize you were signing up for a subscription—we completely understand how frustrating that must feel.
While all pricing and subscription details are clearly outlined during the sign-up process, it’s clear that something didn’t come across the way it should have in your case, and for that, we sincerely apologize. We never intend to mislead anyone, and your feedback helps us improve how we communicate this information.
Please reach out to us at hello@yourselfirst.com with the reference TP742160, and we’ll be happy to review your account and assist you further.
Your feedback is important to us, and we aim to deliver the best possible experience. Thank you again for bringing this to our attention.
Review of Compensair
Review of Harper
I used their service 3x now and everytime it was a great experience.
Review of Easyframe
I ordered 2 frames from Eze. I was very happy to receive them earlier than the delivery date. They looked nice from the front, however the corners were chipped towards the back (6 out of 8). As I ordered black frames it was very noticeable. I contacted the company asking for an exchange. Rob from the customer service team was extremely helpful and efficient; he got back to me the same evening and he managed to organize the exchange really fast. Thank you so much for that! The new frames were better quality, but still very slightly chipped at some corners (2 out of 8). I would recommend better quality assurance procedures at the company. I will try them again, but only order natural wooden colour, where the joints at the corner are not that visible.