Maura Ashe

Ordered 2 beautiful dresses and they came really quickly. The quality was stunning, one just didn't suit and the service on sending back was so personalised, they offered various options and one was swapping the dress i was sending back for another which I went with. I am still waiting for the process to finish out and get the second dress (my return is on the way back) but I am very impressed.

I contacted this company to install an EV charger at my home. Initially, the experience was positive — the sales representative, Jordan, was responsive and helpful.

However, the process quickly broke down. The company does not carry out a physical site visit, instead relying on photos and a video call to assess the installation. Based on my experience, this is a major flaw.

When the installers arrived, they immediately commented on the setup and said the job couldn’t be done because the fuse box was located inside the house, separate from the smart meter. What was particularly unprofessional was that they laughed when they saw the setup, which was not appropriate given this should have been identified during the initial assessment. They then left without carrying out any work.

Following this, the only solution offered was a significantly more expensive installation that would involve lifting flooring across the entire ground floor of the house — clearly not a realistic option.

I requested a refund and was told this would not be an issue. Bank details were provided on 23rd March. As of 5th May, the refund has still not been received.

Since then, communication has effectively stopped. Emails have gone unanswered, calls are not picked up, and the previously responsive contact is no longer replying.

Based on this experience — particularly the failed assessment, unprofessional behaviour on site, and lack of follow-through on the refund — I would not recommend this company.

Fast Delivery, great range of products and everything arrived in perfect condition.

Great service. Website easy to navigate, order came quickly nice bundle deals online too. The shampoo and conditioner are the most amazing scents and our dog loves the treats!

Quick on time delivery and zero issues. Driver made sure I received the parcel too.

I order from Lir every month. They run a fantastic service, super fast, great prices, the best I have found. Highly recommend. If you have any issues and phone them up they are always super helpful too. I once double ordered by mistake, straight refund and once ordered to the wrong address and they sorted it super quick. Very impressive service.

Fantastic service, quick, helpful when contacted and amazing prices.

Great service, fast delivery / collection time and staff member was super helpful with any questions I had when i collected the product.

I was recently sold dental aligners to straighten my teeth from Therapie Smile. At the time they said if I had any questions, concerns, if my treatment needed any adjustments to get in touch and they would help. About half way through I noticed the treatment was moving my front teeth off centre. I got in touch to be told they no longer offer the service but to email the dental team and they would respond and fix it. This was around the 29th June (now 29th July) and after a couple of email responses to say that they were waiting on the dentist they literally have stopped emailing me back.
I called the head office for therapie who literally are just washing their hands of the situation saying it is a different department (repeatedly) and there is nothing they can do bar also email the email address that doesn't seem to reply to emails.

There is literally no physical person i can speak to. When I asked about a refund from the branch that sold me the treatment apparently it is nothing to do with them (even though they sold me the treatment) so bascially there is nothing they or I can do.
They put their brand against this and now they are washing their hands of it. They are an absolute disgrace of a company.
They offer so many 'medical' style body treatments etc these days and quite frankly I wouldn't trust them to paint my toenails after this.

Super service, really quick and easy!

Excellent service, needed some assistance while purchasing and the chat function was amazing. The person I got speaking to was super helpful and quick.
My order came extremely quickly and was fabulous. I ordered a pink sheepskin throw!

Excellent service. Very pleasant to deal with and got super rates on car and home insurance. The very best we found while shopping around. Strongly recommend them!

Beautiful flowers, arrived on time and lovely selection to choose from.

I have been with this insurance broker for a few years now. They always quote the lowest car insurance costs and the brokers are always very friendly and helpful.

Great fast delivery on my skincare products, really recommend.

Ordered trainers and they came the very next day. Amazing service and speed.

We have a 18 month old French Bulldog, who has a very sensitive stomach. We had enormous problems trying to find her a high quality food that didn't result in ongoing vomiting, even with foods recommended by the Vet.

Thankfully Orijen 6 Fish, has been just brilliant. Our pup loves it, devours it in seconds, and hasn't had any stomach issues since starting it. She's extremely fit and toned as a result of it, combined with daily exercise, and we wouldn't consider giving her anything else as a substitute.