JJ

Jan Jensen

United Kingdom

Reviews

Review of es.hudsonreed.com

Rated 5 out of 5 stars

Great after service

Great after service. Product broken on arrival/ No fuss replacement.

29 January 2026

Reply from es.hudsonreed.com

Hi Jan,

Thank you very much for taking the time to leave your review.

We’re really glad to hear that you had a great after‑sales experience with us.

We’re sorry that the product arrived damaged, but we’re pleased to know that the replacement process was smooth and without any hassle for you. Providing quick and efficient support is a priority for us, and your feedback means a lot.

If you ever need anything else or have any questions in the future, we’re always here to help.

Kind regards,
The Hudson Reed Team

Review of Hr. Sko

Rated 5 out of 5 stars

Great service

Great service. Nice and knowledgeable people. Went out of his way to find my shoes, found them cheaper in Magasin and lowered the price for me. Love this place.

23 December 2025

Reply from Hr. Sko

Tusind tak for anmeldelsen!

Review of OPUS Camper

Rated 5 out of 5 stars

The Opus-1 Camper is excellent

The Opus-1 Camper is excellent. It helped us through Covid and after Covid period. The other side of the 5 stars is the pre and post sale Service. Yes post sale service really exists but only in the best companies.

Thanks for fast and knowledgeable replies to all my questions. Awesome (Brett)

26 March 2025
Unprompted review

Review of Richer Sounds

Review of Paul Smith

Rated 1 out of 5 stars

Poor systems and customer service!

Ordered a bunch of T-thirts online in April 2018. I return one to get a different size. On their form - in their box. Nothing happened.. I call today over 4 months later since I happen to have a Paul S t-shirt on and they say: Yes there was a problem in our systems at that time so your t-shirt return item did not get processed. And we don't have the t-shirt now so we will return your money. No apologies for no communication in over 100 days. I hint to the fact I am disappointed and ask what compensation they can offer a gift but is very surprised and said let me check. She checks and with a rather rude voice say, they do not know what the gift might be since they don't send the gifts. They have outsourced that. Very poor service and a BIG GAP from how they paint their Brand on TV and Web.

Taking of the Paul Smith t-shirt now

11 September 2018
Unprompted review

Review of Westelm

Rated 1 out of 5 stars

Terrible Service border borderlining arrogant

I wish I could give this 1/2 star. Customer service hits a new low. Just got of the phone with an American (not that it matters but she was) so called service person. I would not buy anything here if you are not 100% sure of that you want to keep it. God save you if you want to return something...

8 May 2018
Unprompted review

Reply from Westelm

Hi Jan,
Please allow me to apologize for the disappointing experience. I have sent you a Private Message offering to personally assist you. I look forward to hearing from you and making this right.

Thank you,
Ramona

Review of Richer Sounds

Review of Loaf

Rated 5 out of 5 stars

Solid experience

Dear Loaf team. Great brochure which drove me to website. Great online experience on web. Same tome/style/Brand. Orders arrived. Want to return 1/2 order. Call up and answer was: no problem we will collect. Very seldom does a Brand have this holistic look at customer experiences...as former CMO if Trustpilot and now CMO of personalization company Cxense I know what a good experience it. Thanks

12 July 2016
Unprompted review

Reply from Loaf

Hi Jan,

Thanks so much for your fab review.

We're chuffed to hear your experience was top-notch and hope you're enjoying your lovely new goodies.

Happy loafing!

Best wishes,

Steph
Head of Comfort