AP

Allen Pacheco

United States

Reviews

Review of eGlobalCentral.de


Rated 1 out of 5 stars

Does not honor return policy

Bought a camera and noticed a group of dead pixels and 2 other individual ones. They agreed to return it. After an "inspection" in which they didn't look for the problem stated, they said it was fine. After more back and forth emails, they claimed they could not find the 2 individual dead pixels, only the group and they claim the group is only one dead pixel. If that were so, it wouldn't be visible to your eyes as soon as you turn on the camera.
They require 3 dead pixels for DOA.
An individual pixel measures .06mm
That means there are close to 500pixels per centimeter.
If you can see it, it's obviously a group.
They quickly lost 3000 dollars in fuji sales. Never shopping from them again. If you're looking for grey market camera equipment try e-infin.com. havent had a problem with them yet.

12 September 2016
Unprompted review

Reply from eGlobalCentral.de

Sehr geehrte Frau Pacheco,

vielen Dank für Ihr Feedback.

Bitte teilen Sie uns Ihre Bestellnummer an support@eglobalcentral.de zu, damit wir ihren Vorfall beim Kurier prüfen lassen können.

Vielen Dank für Ihre Unterstützung.

Review of eGlobalCentral.fr


Rated 1 out of 5 stars

Does not honor return policy

Bought a camera and noticed a group of dead pixels and 2 other individual ones. They agreed to return it. After an "inspection" in which they didn't look for the problem stated, they said it was fine. After more back and forth emails, they claimed they could not find the 2 individual dead pixels, only the group and they claim the group is only one dead pixel. If that were so, it wouldn't be visible to your eyes as soon as you turn on the camera.
They require 3 dead pixels for DOA.
An individual pixel measures .06mm
That means there are close to 500pixels per centimeter.
If you can see it, it's obviously a group.
They quickly lost 3000 dollars in fuji sales. Never shopping from them again. If you're looking for grey market camera equipment try e-infin.com. havent had a problem with them yet.

12 September 2016
Unprompted review

Reply from eGlobalCentral.fr

Dear Allen,

We are very sorry to hear that you are unsatisfied with our services.

The RMA service already explained to you our policy.

Do not hesitate to contact us for any other queries you may have.

Review of eGlobal Central Österreich


Rated 1 out of 5 stars

Does not honor return policy

Bought a camera and noticed a group of dead pixels and 2 other individual ones. They agreed to return it. After an "inspection" in which they didn't look for the problem stated, they said it was fine. After more back and forth emails, they claimed they could not find the 2 individual dead pixels, only the group and they claim the group is only one dead pixel. If that were so, it wouldn't be visible to your eyes as soon as you turn on the camera.
They require 3 dead pixels for DOA.
An individual pixel measures .06mm
That means there are close to 500pixels per centimeter.
If you can see it, it's obviously a group.
They quickly lost 3000 dollars in fuji sales. Never shopping from them again. If you're looking for grey market camera equipment try e-infin.com. havent had a problem with them yet.

12 September 2016
Unprompted review

Review of Eglobal


Rated 1 out of 5 stars

Does not honor return policy

Bought a camera and noticed a group of dead pixels and 2 other individual ones. They agreed to return it. After an "inspection" in which they didn't look for the problem stated, they said it was fine. After more back and forth emails, they claimed they could not find the 2 individual dead pixels, only the group and they claim the group is only one dead pixel. If that were so, it wouldn't be visible to your eyes as soon as you turn on the camera.
They require 3 dead pixels for DOA.
An individual pixel measures .06mm
That means there are close to 500pixels per centimeter.
If you can see it, it's obviously a group.
They quickly lost 3000 dollars in fuji sales. Never shopping from them again. If you're looking for grey market camera equipment try e-infin.com. havent had a problem with them yet..

12 September 2016
Unprompted review

Review of igloo.com


Rated 1 out of 5 stars

Does not honor return policy

Bought a camera and noticed a group of dead pixels and 2 other individual ones. They agreed to return it. After an "inspection" in which they didn't look for the problem stated, they said it was fine. After more back and forth emails, they claimed they could not find the 2 individual dead pixels, only the group and they claim the group is only one dead pixel. If that were so, it wouldn't be visible to your eyes as soon as you turn on the camera.
They require 3 dead pixels for DOA.
An individual pixel measures .06mm
That means there are close to 500pixels per centimeter.
If you can see it, it's obviously a group.
They quickly lost 3000 dollars in fuji sales. Never shopping from them again. If you're looking for grey market camera equipment try e-infin.com. havent had a problem with them yet..

12 September 2016
Unprompted review

Review of Eglobal


Rated 1 out of 5 stars

Does not honor return policy

Bought a camera and noticed a group of dead pixels and 2 other individual ones. They agreed to return it. After an "inspection" in which they didn't look for the problem stated, they said it was fine. After more back and forth emails, they claimed they could not find the 2 individual dead pixels, only the group and they claim the group is only one dead pixel. If that were so, it wouldn't be visible to your eyes as soon as you turn on the camera.
They require 3 dead pixels for DOA.
An individual pixel measures .06mm
That means there are close to 500pixels per centimeter.
If you can see it, it's obviously a group.
They quickly lost 3000 dollars in fuji sales. Never shopping from them again. If you're looking for grey market camera equipment try e-infin.com. havent had a problem with them yet..

12 September 2016
Unprompted review

Review of eGlobal Central US


Rated 1 out of 5 stars

Will not honor return policy

Bought a camera and noticed a group of dead pixels and 2 other individual ones. They agreed to return it. After an "inspection" in which they didn't look for the problem stated, they said it was fine. After more back and forth emails, they claimed they could not find the 2 individual dead pixels, only the group and they claim the group is only one dead pixel. If that were so, it wouldn't be visible to your eyes as soon as you turn on the camera.
They require 3 dead pixels for DOA.
An individual pixel measures .06mm
That means there are close to 500pixels per centimeter.
If you can see it, it's obviously a group.
They quickly lost 3000 dollars in fuji sales. Never shopping from them again. If you're looking for grey market camera equipment try e-infin.com. havent had a problem with them yet..

12 September 2016
Unprompted review

Reply from eGlobal Central US

Dear Allen Pacheco,

Thank you for your review.

May we have your order number?

Best Regards,

eGlobal Central US support team