Does not honor return policy
Bought a camera and noticed a group of dead pixels and 2 other individual ones. They agreed to return it. After an "inspection" in which they didn't look for the problem stated, they said it was fine. After more back and forth emails, they claimed they could not find the 2 individual dead pixels, only the group and they claim the group is only one dead pixel. If that were so, it wouldn't be visible to your eyes as soon as you turn on the camera.
They require 3 dead pixels for DOA.
An individual pixel measures .06mm
That means there are close to 500pixels per centimeter.
If you can see it, it's obviously a group.
They quickly lost 3000 dollars in fuji sales. Never shopping from them again. If you're looking for grey market camera equipment try e-infin.com. havent had a problem with them yet.
Reply from eGlobalCentral.de