fgarrido

Hello,

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience. 💖

Please contact our customer service team at kundenservice@rapunzelofsweden.de, and we’ll be happy to look into your case and help you further.

Thank you for bringing this to our attention.

Hallo Fgarrido,

es tut uns leid, dass Sie keine reibungslose Buchungserfahrung bei uns hatten. Danke, dass Sie uns dies mitgeteilt haben.

Wir möchten gemeinsam mit Ihnen eine Lösung finden. Innerhalb von 48 Stunden wird sich der Kundendienst mit Ihnen in Verbindung setzen.

Mit freundlichen Grüßen
Nagla
Flugladen

Hi, Thank you for your feedback. Your views as a customer are highly valued, and we are grateful that you took the time to contact us as it enables us to identify any areas for improvement. If you have any questions, you can always contact our customer service team via our live chat or call us. You can find our current phone number on our website: https://www.klarna.com/international/customer-service/

Have a great day!

Dear fgarrido,

I am sorry to find your low star review.

I understand that you are having issues with a charge and I would like to assist you personally.

To do so please send me an email to shane.vipsupport@myheritage.com from your registered email address at MyHeritage. Please add your inquiry so that I may locate your account and charge. In addition, please provide a direct link to your review and I will be more than happy to assist you.

I look forward to hearing from you.

Kind regards,
Shane M, MyHeritage Team