DS

Dara Spencer

Germany

Reviews

Review of DPharmacy

Review of PrettyLittleThing


Rated 1 out of 5 stars

Poor service

They never sent out an email when they shipped my package. So I couldn't track my package. Never shopping with this website again.

22 September 2015
Unprompted review

Reply from PrettyLittleThing

Hi Dara,

Thank you for your feedback.

I am really very sorry again that you have not received an email regarding all your tracking information for your order.

Sometimes the confirmation email can get stuck in your spam/junk folder by mistake, therefore please ensure that you have classed prettylittlething.com as a safe sender.

However I can assure that we shall be investigating this further so we can check whether our customers are actually receiving their dispatch email.

I have sent you an email to try and resolve this.

Kirstie