Thenna Bjørn Hansen

Hello,

Thank you for sharing your experience. We sincerely apologize that you haven’t received your products and that our communication has been slow—we understand that this has been both frustrating and disappointing for you.

When an order isn’t delivered as expected, in some cases we need to wait for information from the seller and the carrier before we can move forward with a solution, but we’re aware that this shouldn’t mean you’re left without clear updates. We take your feedback seriously and will follow up on it internally to improve both our processing times and communication going forward.

We’d be happy to help you further with your issue. Please contact our customer service at info@cdon.com separately from your case with the seller, and we’ll review the situation and do our best to find a solution. Thank you for taking the time to share your experience—your feedback helps us improve. 🙏

Best regards,
CDON

Hej Thenna

Mange tak for anmeldelsen. Vi er glade for at høre, at du er godt tilfreds med dit medlemskab hos os - og har oplevet god service, høj faglighed og kort ventetid.

Du ønskes en dejlig dag.

Venlig hilsen
Daisy, Det Faglige Hus

Hej Thenna

Mange tak for din flotte anmeldelse og de 5 stjerner.
Hos NRGi Elsalg har vi fokus på kunderne, og vi bestræber os på at yde den bedste service. Derfor er vi glade for at se, at du har oplevet vores hjælpsomme kundekonsulenter.

Jeg ønsker dig en god dag.

Mvh. Camilla
NRGi Elsalg

Hej Thenna,

Tak for din henvendelse.

Vi er glade for din positive oplevelse hos is, og vi ser frem til at yde samme gode service til dig i fremtiden!

Venlig hilsen

Tanja, Stofa