There is an ongoing issue with logging…
There is an ongoing issue with logging into my account, resetting passwords and logging into the app. The app is the only way to receive the ticket for the venue
Your Eventim UK enquiry | Service case EVE-21437028 | Re: Your Eventim UK enquiry | Service case EVE-21437028 | Order 1064766706 - app sign-in fails on fresh install, Ólafur Arnalds 7 October | Ordernumber 1064766706 | Ordernumber 1064766706
Reply from Eventim UK
Hi Cath,
Very sorry to hear of any issues firstly. If you still need assistance you can get in touch with the team via https://www.eventim.co.uk/faq/en_en/category/my-order/subcategory/customer-service/how-do-i-contact-customer-services/?srsltid=AfmBOooLcvdOr-sE3mmnoyCBifSrShKzFWnOegE23C0YaeVBxxoS7e3w&affiliate=EUK and they can assist you with the issue.