Hey there, I'm Whitney! Technical Support Specialist and Future Cybersecurity Analyst Information Technology Projects: osTicket (Help Desk Ticketing System) osTicket: Prerequisites and Installation osTicket: Post-Installation Configuration osTicket: Ticket Lifecycle Examples Microsoft Azure Configuring On-premises Active Directory within Azure VMs Network Security Groups (NSGs) and Inspecting Network Protocols Building Intuition for DNS Network File Shares and Permissions Cybersecurity Projects: In Progress Implementing a Live SOC & Honeynet: Attacking and Remediating It! Certifications: CompTIA A+ CompTIA Network+ CompTIA Security+ Connect with me: