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[Customer Issue] Can't place an order - getting 500 error #3
When I click Place Order I get an Internal Server Error. I've tried multiple times with different items. My cart has items in it but the order just won't go through.\n\nPlease fix this ASAP, I'm hungry!
Analysis:
A consistent 500 Internal Server Error on the order placement endpoint (POST /api/orders) indicates a server-side failure. This may be related to a known issue in OrdersController.cs where, under certain API version configurations (API_VERSION=v2), the payment gateway URL points to a non-existent staging endpoint, causing all order submissions to fail.
Next Steps:
The team will verify the current API_VERSION environment variable and payment gateway connectivity on the container app.
No additional info needed from the reporter — the symptoms are clear and reproducible.
Activity
AlahmadiQ8 commentedon Sep 28, 2026
🤖 Grubify SRE Agent Bot
Classification: Bug —
api-bugSeverity: High
Analysis:
A consistent 500 Internal Server Error on the order placement endpoint (
POST /api/orders) indicates a server-side failure. This may be related to a known issue inOrdersController.cswhere, under certain API version configurations (API_VERSION=v2), the payment gateway URL points to a non-existent staging endpoint, causing all order submissions to fail.Next Steps:
API_VERSIONenvironment variable and payment gateway connectivity on the container app.✅ Status: Triaged — Investigating payment gateway configuration