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nateabowman/README.md

Founder @ BitBlockIT • Software Builder • Infrastructure Engineer

Building automation platforms, AI tools, MSP technology, and scalable infrastructure.



👋 About Me

I'm Nate Bowman, founder of BitBlockIT.

I build software, automate infrastructure, and create technology systems that help businesses operate more efficiently.

My work combines:

  • 🏢 Managed Service Provider operations
  • 💻 Full-stack application development
  • ☁️ Cloud infrastructure
  • 🔐 Cybersecurity
  • 🤖 AI automation
  • ⚙️ DevOps and platform engineering

I believe technology should remove complexity, not add to it.

If something has to be done repeatedly, I build a system to automate it.


🚀 BitBlockIT

BitBlockIT is a technology company helping businesses modernize their IT infrastructure.

We provide:

🖥️ Managed IT Services
☁️ Microsoft 365 Management
🔐 Cybersecurity
🌐 Website Development

🌎 Network Engineering
☁️ Cloud Infrastructure
⚙️ Business Automation
🛠 Custom Software Development

Currently supporting 20+ businesses while building internal platforms that improve how modern IT companies operate.

🌐 https://bitblockit.com


⚡ BitBlockIT CRM

The operating platform built for modern MSPs

Most CRMs are designed around sales.

I built a complete business platform designed around running an IT company.

BitBlockIT CRM combines:

  • CRM
  • PSA
  • Field Service
  • Ticketing
  • Marketing Automation
  • Billing
  • Reporting
  • Customer Portal
  • AI Workflows

into a single application.


🏗️ Platform Architecture

graph TD

A[Customers] --> B[BitBlockIT CRM]

B --> C[Sales Pipeline]
B --> D[Service Desk]
B --> E[Field Service]
B --> F[Billing]

C --> G[AI Lead Processing]
D --> H[Automation Engine]
E --> I[Technician Tools]

H --> J[n8n]
H --> K[OpenAI]
H --> L[Twilio]

B --> M[(PostgreSQL)]

M --> N[Analytics]
M --> O[Reporting]

Loading

🧩 BitBlockIT CRM Features

📈 Sales & Pipeline

  • Lead management
  • Organizations and contacts
  • Custom fields and tags
  • Kanban pipelines
  • Assignment rules
  • Lead scoring
  • Apollo imports
  • AI lead intake
  • Automated follow-up sequences

📞 Communications

  • Twilio voice calling
  • SMS messaging
  • Call recordings
  • Email workflows
  • Calendar integration
  • Communication history
  • Templates and automation

🛠 Field Service

  • Work orders
  • Technician scheduling
  • Checklists
  • Quotes
  • Device tracking
  • Warranty management
  • Customer portal
  • Maintenance plans

🔐 MSP Operations

  • CMDB
  • Customer infrastructure documentation
  • Servers
  • Firewalls
  • Networks
  • WiFi
  • Domains
  • SSL certificates
  • Microsoft 365 tracking
  • License management

💳 Business Operations

  • Stripe billing
  • Subscriptions
  • Payments
  • Contracts
  • Revenue reporting
  • Business dashboards

🤖 AI Automation

  • AI lead qualification
  • Smart intake
  • Automated documentation
  • Workflow assistance
  • Internal AI tools
  • Business process automation

🤖 AI Datacenter Technician Assistant

Currently building an AI-powered technician toolkit for datacenter operations.

The goal is to help technicians:

  • Document cages faster
  • Generate reports automatically
  • Track infrastructure
  • Analyze equipment
  • Standardize workflows
  • Troubleshoot with AI assistance

Turning hours of manual documentation into minutes.


🛠️ Technology Stack

💻 Software Development


☁️ Infrastructure


⚙️ Automation


🤖 AI Development


🧪 Infrastructure Lab


                         Internet

                            |

                    Security Firewall

                            |

                       UniFi Network

                            |

                    Proxmox Environment

          ┌─────────────────┼─────────────────┐

          Linux VMs      Docker Services    Game Servers

                            |

                     Automation Layer

              Terraform | n8n | GitHub Actions

                            |

                        AI Agents


🎮 Other Projects

Outside of business technology:

  • Garry's Mod development
  • Game server infrastructure
  • Automation tools
  • Community systems
  • Experimental software projects

📊 GitHub Analytics


📈 Development Activity


🐍 Contribution Activity


🎯 Current Focus

  • Growing BitBlockIT
  • Building internal software platforms
  • AI-powered automation
  • MSP technology development
  • Infrastructure automation
  • Cloud-native systems
  • Creating tools that eliminate repetitive work

📫 Connect




"Build systems that make impossible workflows feel simple."

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