Capgemini

When sustainability data is built on the right foundation, its impact can extend far beyond a single use case. Building on the HEART solution, the Product Carbon Footprint platform originally developed with Henkel Adhesive Technologies, we worked with Henkel Consumer Brands to scale automated cradle-to-gate carbon footprint calculations across more than 50,000 products, including complex, multi-component offerings such as hair coloration kits. The result? ✅ Faster, more consistent Product Carbon Footprint calculations at scale ✅ Reduced manual effort and greater reporting reliability ✅ Clear visibility into emissions hotspots across products and value chains ✅ Better-informed eco-design and product development decisions It's a powerful example of how organizations can amplify sustainability outcomes by turning data into a strategic asset for decision-making and innovation. Discover the full story here: https://bit.ly/4AnJYWh

As the climate agenda shifts from ambition to execution, organizations face a critical question: how do we accelerate progress while creating long-term business value? At #ClimateWeekNYC, our will join clients, partners, and industry leaders to explore how AI, data, and digital technologies can help scale climate action, strengthen resilience, advance circular business models, and unlock new opportunities for sustainable growth. Throughout the week, our experts will contribute to discussions at the Climate Implementation Forum, Sustainable Investment Forum, World Climate Summit, and partner events with SAP, UNICEF, and others. We look forward to engaging with the leaders helping turn tomorrow's challenges into today's opportunities.

If customer experience were a work of art, what would complete the picture? 🎨   At Dreamforce ’26, our clients, partners, and industry leaders joined us at SFMoMA to explore how trusted data, AI agents, and human understanding are reshaping customer experience.   Ryan McCambridge and Katerina Hubka capture three days of live demos, client conversations, and bold ideas in just two minutes. Against this creative backdrop, we asked the people shaping its future to complete the picture. Their answers, like the artwork around them, provoked thought, sparked conversation, and offered a glimpse of what’s ahead. Watch the video and tell us: which response stands out to you?   Until next year, here’s how together with Salesforce, we are making it real https://bit.ly/4cZCeNj   #DF26 #MakeItReal

📈 Sustainability is becoming a value-driven business agenda. Organizations report stronger outcomes from sustainability initiatives: • 69% report a positive ROI, up from 49% in 2025. • 67% report lower operating costs. • 64% say sustainability investments have boosted sales. • 83% expect to increase sustainability investment over the next 12-18 months. The benefits extend beyond efficiency, delivering growth, innovation, stronger brands, and reduced risk. 📘 Discover how sustainability is creating measurable business value while sustaining investment momentum. https://bit.ly/4xB9O6A

Myth. Not Yet. Or Make it real?    Does the smartest AI automatically create impact everywhere? Not quite.    Results follow process gravity: where the work happens, where its information lives and where the authority to act sits.    Four layers turn that principle into action: 1: Ground AI in trusted context. 2: Compose the right capabilities around the work. 3: Collaborate across people, agents and systems. 4: Compound what works across the enterprise.    At Dreamforce, Matt Evans and Sabrina Empis put enterprise AI assumptions to the test.    Join us at the Atrium at SF MoMA for a session on Claudeforce - the future of sales and service, Wednesday, 16th September, 3:00pm PT, to witness how, together with Salesforce, we make it real.   Register here: https://bit.ly/4cZCeNj #DF26 #MakeItReal

📈🛡️ Digital sovereignty is now a boardroom priority. It has moved beyond public policy discussions and is now firmly on the executive agenda. As organizations navigate growing geopolitical tensions, regulatory complexity, and cyber threats, leaders are increasingly viewing digital sovereignty as a business resilience imperative rather than a technology-only concern. 🔹 93% of organizations worldwide have discussed digital sovereignty at the board level 🔹 79% of organizations are either executing or actively building a digital sovereignty strategy 🔹 1 in 10 organizations have already appointed a chief sovereignty officer or equivalent role, while more are considering it One thing is for sure: digital sovereignty is rapidly becoming a strategic leadership topic, shaping how organizations strengthen control, resilience, and long-term business continuity. Learn more in our latest report https://bit.ly/4xaqTUK

What happens when your customer stops making buying decisions? Not because they don't want to, but because their AI agent already did. For decades, brands competed for human attention. Search. Clicks. Engagement. Conversion. Every digital strategy was built around influencing a person at the point of decision. But what if that moment disappears?   As agentic AI evolves from answering questions to taking action, a new reality is emerging: autonomous agents that research, compare, negotiate, and purchase on behalf of consumers. In that world, customers may never visit your website, see your ad, or interact with your brand directly.    So what becomes the new battleground? Is it trust? Data quality? API accessibility? Or something deeper: the ability for brands to communicate effectively with digital proxies that optimize for outcomes rather than emotion? The most provocative question may be this: When AI agents become the primary interface between consumers and brands, who really owns the relationship?   In this thought-provoking article, Sebastien Jouvenaar and Neerav Vyas explore how agentic experiences could redefine commerce, customer engagement, and competitive advantage. If you're wondering what happens after SEO, AEO, and conversational AI, this is a conversation worth reading.   📥 Download DPIR 12: https://bit.ly/46eblUO to explore the full article and join the debate.   #AgenticAI #CustomerExperience #FutureOfBusiness

After our last podcast mini-series, Beyond the scoreboard, we now go “Beyond the barriers” for a deep dive into what it takes to build a more inclusive world – not only in the workplace but also in communities and society. Our first episode, Inclusion and sports, explores the barriers athletes face on the field, the progress we’re making towards ensuring equal opportunities in sports, and how an inclusive sports-driven approach can empower young people. Our host, Karine VASSELIN, is joined by Orange’s Anne Imbert, Capgemini colleague and paratriathlete, Camille Sénéclauze, and Amine Zariat, Founder of TIBU Africa. Catch the full episode here: https://bit.ly/4xi7cub

Most teams have AI. Few use it as a team. We're proud to celebrate the launch of the HBR Guide to Generative AI for Teams, the latest book from Capgemini experts Gabriele Rosani and Elisa Farri, published by Harvard Business Review. While 49% of leaders use generative AI every day, only 7% bring it into team discussions, workshops, and decision-making. This guide shows how teams can move beyond individual productivity and use AI to collaborate more effectively, make better decisions, and achieve stronger outcomes. Congratulations to Gabriele and Elisa on this fantastic achievement. Curious? Get an exclusive sneak peek of the book: https://bit.ly/4yqCZLh #MakeItReal

Organizations increasingly recognize that digital sovereignty is not about restricting innovation or competitiveness. Instead, the focus is on creating the right balance between control, resilience, and growth in an interconnected digital economy ⚖️ 🔹 54% of organizations globally agree they can strengthen digital sovereignty without sacrificing competitiveness 🔹 67% believe digital sovereignty can enable innovation 🔹 Most organizations are prioritizing strategic autonomy while continuing to benefit from the global technology ecosystem Digital sovereignty is therefore evolving into a framework that helps organizations innovate with confidence while maintaining greater control over critical digital assets and operations. Read our latest report, "Digital sovereignty: From policy ambition to executive imperative," for more https://bit.ly/4xaqTUK