Banner for Udora

Udora Avis 

387
TrustScore 4 sur 5

3,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Received beautiful flowers from Rosecharms DMCC flowers . I receive many flowers from various flower shops but this is by far the best flowers I received . They were fresh and beautifully crafted... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Absolutely unacceptable service. I ordered flowers for my mother’s birthday, and they failed to deliver them on the date promised. No apology, no communication, and no accountability. People order... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great experience! The flowers were fresh and beautifully arranged. I also used the code DXB30 and got 30% off, which made it even better. The offer is valid until the end of the year. Easy ordering an... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

What is great is that you can get beautiful flowers, bouquets to your budget at anytime, really ANY. Had an emergency once and they delivered at 11pm. The customer care is of great service and won’t l... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Livraison de fleurs
  2. Boulangerie
  3. Marché aux fleurs
  4. Boutique de cadeaux
  5. Maché en ligne
  6. Magasin de pâtisseries

Écrit par l'entreprise

Udora is a global marketplace for flowers and gifts, created to bring the warmth of real human connection into a digital world. Inspired by the idea of a touch carried across distance, our mission is to help people feel closer to the ones they love, no matter where they are. We connect customers with trusted local florists and independent artisans in 50+ countries, offering everything from fresh bouquets and cakes to curated gift sets, home decor, and unique handcrafted pieces. By partnering with smaller shops, we make every gift feel thoughtful and personal, while also helping local businesses grow and reach more customers worldwide. Udora is built around accessibility, sensory experience, and authentic connection. With same-day delivery options in many locations, an easy-to-use platform, and a photo before delivery feature, we make gifting transparent and reassuring. Every order is designed to help customers share emotions that go beyond the screen — warmth, presence, celebration, comfort, and joy. Whether it’s a birthday, thank-you, romantic gesture, or spontaneous surprise, Udora helps turn distance into closeness and everyday moments into lasting memories.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

387 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,8

Tous les avis

(387)

268 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Received beautiful flowers from…

Received beautiful flowers from Rosecharms DMCC flowers .
I receive many flowers from various flower shops but this is by far the best flowers I received .
They were fresh and beautifully crafted and I also got to know they have a wide collection of all varieties which is a flower lover’s dream .
Would recommend anyone to choose flowers from here .
Great job !!

30 juin 2026
Avis spontané
Logo de Udora

Réponse de Udora

We're glad you had a great experience 😉 Thanks for the feedback! Udora team

Noté 1 sur 5 étoiles

Unreliable Service for Special Occasions

Absolutely unacceptable service. I ordered flowers for my mother’s birthday, and they failed to deliver them on the date promised. No apology, no communication, and no accountability.

People order flowers for special occasions because timing matters. Missing the delivery date means you failed at the one thing you were hired to do. If you can’t be trusted to deliver on someone’s birthday, what can you be trusted with? I won’t be using this service again.

18 juin 2026
Avis spontané
Logo de Udora

Réponse de Udora

Thank you for letting us know about the delivery issue. That's definitely not the experience we want for you! In such situations, the sender can open a dispute within 3 days of receiving it to get a refund. This can be done by selecting the "Open Dispute" button after leaving a one-star rating for the order. If things get sticky, our compassionate support team will jump in and help smooth things over. Yours, Udora

Noté 5 sur 5 étoiles

Great experience

Great experience! The flowers were fresh and beautifully arranged. I also used the code DXB30 and got 30% off, which made it even better. The offer is valid until the end of the year. Easy ordering and smooth delivery. Highly recommend!

13 mai 2026
Avis spontané
Logo de Udora

Réponse de Udora

Thank you for your rating! We're always happy to hear from our customers 🥰 Udora team

Noté 5 sur 5 étoiles

Great variety and prices.

Great variety and prices.

12 avril 2026
Logo de Udora

Réponse de Udora

Thank you for your rating! We're always happy to hear from our customers 🥰 Flowwow team

Noté 5 sur 5 étoiles

Very convenient and really great…

Very convenient and really great options for flowers.

20 février 2026
Logo de Udora

Réponse de Udora

We promise to continue delighting you with excellent service. Keep coming back for more! Flowwow team

Noté 4 sur 5 étoiles

There was a small issue with system

There was a small issue with system, so delivery a bit delayed. But flower itself as ordered, good service and kind compliment from their team. Well done!

23 avril 2026
Logo de Udora

Réponse de Udora

Thanks for your rating! We appreciate your feedback and are always looking for ways to improve. Flowwow team

Noté 1 sur 5 étoiles

Absolute horrible flowers

Absolute horrible flowers
Painted, dried out, plastic like - so disappointed
My friend loves evil eye and i found these evil eye flower arrangement to gift her, it was so embarrassing to see what was delivered.
will never be ordering again

16 avril 2026
Logo de Udora

Réponse de Udora

We appreciate your feedback at Flowwow. As a marketplace featuring products from various stores, we sincerely apologize that the quality of the bouquet you received did not meet your expectations. In such situations, the sender can open a dispute within 3 days of receiving it to get a refund. This can be done by selecting the "Open Dispute" button after leaving a one-star rating for the order. If things get sticky, our compassionate support team will jump in and help smooth things over. Yours, Flowwow

Noté 5 sur 5 étoiles

The roses size was not as photo

The roses size was not as photo

16 avril 2026
Logo de Udora

Réponse de Udora

Thank you for your rating! We're always happy to hear from our customers 🥰 We recommend that you submit your product review directly to the platform. Your feedback will be very helpful to the seller. Flowwow team

Noté 5 sur 5 étoiles

Beautiful flowers

Very quick service. The flowers were gorgeous! Will definitely order again.

25 mars 2026
Logo de Udora

Réponse de Udora

Thank you for your kind words! We strive to create a convenient and open service so that you can treat yourself and your loved ones 😊 Flowwow team

Noté 5 sur 5 étoiles

Fast and easy

Fast and easy, lots of options to choose from.
Good prices

7 avril 2026
Logo de Udora

Réponse de Udora

Thank you for your rating! We're always happy to hear from our customers 🥰 Flowwow team

Noté 5 sur 5 étoiles

Loved my flowers

Loved my flowers! Fresh and well presented for my civil wedding

31 mars 2026
Logo de Udora

Réponse de Udora

Your positive review is much appreciated! We're glad you're enjoying our service 🥰 Your Flowwow

Noté 1 sur 5 étoiles

Changing prices after orders

Changing prices after orders

12 avril 2026
Logo de Udora

Réponse de Udora

We’re sorry that things didn’t go smoothly. We can see that you were indeed charged an additional delivery fee after changing your delivery address. If you enter your address when placing your order, the total amount will remain the same. Flowwow team

Noté 1 sur 5 étoiles

The flower bunch we received was…

The flower bunch we received was totally different from the photo. The roses was much smaller and it was not fresh. Generally I am not satisfied and will not recommend you to my friends.

10 avril 2026
Logo de Udora

Réponse de Udora

Thank you for your feedback. We understand that receiving a bouquet that doesn't meet your expectations can be disappointing. If your bouquet significantly differs from the one on the website, we encourage you to open a dispute within three days of receiving the delivery by rating your order with 1 or 2 stars. Therefore you'll submit a request for compensation. Flowwow team

Noté 1 sur 5 étoiles

i made first order on the website. Unfortunately uon delivery the order does not correspond to the picture Very difficult to find where to give a feedback and how to return money back

i made first order on the website. Unfortunately uon delivery the order does not correspond to the picture

Very difficult to find where to give a feedback and how to return money back

10 avril 2026
Logo de Udora

Réponse de Udora

Thank you for your feedback. We understand that receiving a bouquet that doesn't meet your expectations can be disappointing. If your bouquet significantly differs from the one on the website, we encourage you to open a dispute within three days of receiving the delivery by rating your order with 1 or 2 stars. Therefore you'll submit a request for compensation. Flowwow team

Noté 5 sur 5 étoiles
Logo de Udora

Réponse de Udora

Thank you for your feedback! We're always working hard to bring you the best experience 💝 Truly yours, Flowwow

Noté 3 sur 5 étoiles

The flowers were not great

The flowers were sad, outer petals dying. The delivery was delayed twice!

7 avril 2026
Logo de Udora

Réponse de Udora

Thanks for letting us know about the flowers. We're sorry the delivery wasn't that amazing! To help us fix this and make sure it doesn't happen again, please send your order number over to feedback@flowwow.com. You can also open a dispute within three days of delivery to claim compensation by rating the order 1 star. Flowwow team

Noté 5 sur 5 étoiles

Great choice

Great choice, easy to order, all my orders were delivered on time. Should bear in mind that they send you a photo of a bouquet for approval before delivery.

14 mars 2026
Logo de Udora

Réponse de Udora

Thank you for your rating! We're always happy to hear from our customers 🥰 Flowwow team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus