SMS-iT Avis 

79
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I am a software hoarder--and have spent $1000s on software that is hard to use, that I don't use, and, sometimes, that doesn't work at all. Now, that I have SMS-IT (and the great support that comes wi... Voir plus

Noté 5 sur 5 étoiles

I have been a customer since 2023, I only have the basic service but these guys treat me like I'm their best customer. IMy support email was responded to by a call from Mark. Mark was frien... Voir plus

Noté 5 sur 5 étoiles

This company is led by a true visionary and one of the hardest working, most dedicated founders you'll find. He puts as much passion into this project as anyone possibly could, and it shows, as it's c... Voir plus

Noté 5 sur 5 étoiles

The site itself has so many great features and speaking with the representative Mark made it easy to get things set up for optimal use. I had an awesome experience.

À propos de l'entreprise

  1. Fournisseur de CRM
  2. Centre de communications
  3. Fournisseur de service de courriel
  4. Service de fax
  5. Service de marketing Internet
  6. Entreprise de télécommunications

Écrit par l'entreprise

SMS-iT (SE-Mi Sentient iT) is an advanced Agentic AI-powered RAAS (Results-as-a-Service) platform designed to automate and streamline business operations across sales, marketing, and management. Unlike traditional CRM tools, SMS-iT combines CRM, ERP, and over 60 integrated microservices into a single comprehensive solution. By leveraging intelligent automation, businesses benefit from autonomous customer acquisition, enhanced customer engagement, predictive analytics, and real-time decision-making. Its unified communication system seamlessly integrates SMS, MMS, email, voice, video, and social media, ensuring consistent, personalized interactions across all customer touchpoints. SMS-iT’s flexible architecture allows businesses to customize their own automation stack, significantly reducing operational complexity and overhead costs. With SMS-iT, organizations scale efficiently, close deals faster, and deliver measurable, predictable outcomes, freeing up teams to focus strategically on driving growth and innovation.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

79 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,6

Tous les avis

(79)

17 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Thanks Mark

Thanks Mark! Great customer support. You walked me through everything step by step. Truly appreciate it!

16 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Finally, technology that can keep up with my imagination

I am a software hoarder--and have spent $1000s on software that is hard to use, that I don't use, and, sometimes, that doesn't work at all. Now, that I have SMS-IT (and the great support that comes with it) I am both sad that I spent so much money on software in the past--and overjoyed that now, for a single monthly price, I can get access to an ever-growing library of services (apps) that are controlled by a central A.I. that I can just talk to and tell it what I want.

14 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

I have been a customer since 2023

I have been a customer since 2023, I only have the basic service but these guys treat me like I'm their best customer. IMy support email was responded to by a call from Mark.

Mark was friendly and highly knowledgeable, he found my errors and helped me fix them.

I then managed to break something and sent another SOS email, he was back on the phone within 15 mins and again help me sort it out ( my error)

Thanks Mark, I really appreciate your time and patience.

All the best Gary.

12 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

SMS-IT delivered exactly what I needed…

SMS-IT delivered exactly what I needed for my travel agency. The website build was seamless, visually polished, and intuitive—especially the way images were integrated without extra steps or workarounds. Compared to Lovable, SMS-IT was far more efficient and practical for a real business environment. The biggest win? I didn’t have to juggle multiple applications to get things done. Everything worked together smoothly, which saved time and reduced unnecessary complexity. If you’re a business owner who values clean design, functionality, and fewer moving parts, SMS-IT is a solid choice.

9 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Great webstie!

The site itself has so many great features and speaking with the representative Mark made it easy to get things set up for optimal use. I had an awesome experience.

6 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

It runs a lot of our label operations in the background

I own a record label, and SMS-iT has become one of those tools we rely on without constantly thinking about it, which is a good thing.

We use it mainly for Agentic AI workflow automation, and it’s changed how we handle repetitive but critical tasks. Artist onboarding, release announcements, fan outreach, internal follow-ups, and even coordination between our team now run through automated workflows instead of manual checklists and messages.

What I like most is that the automation isn’t rigid. We’re not just triggering simple “if this, then that” rules. The system adapts based on actions, timing, and responses, which is important in the music business where things move fast and change constantly.

For example, when we drop a release, campaigns, messages, and follow-ups across different channels are automatically coordinated without us having to babysit the process. It gives our team more time to focus on creative and strategic work instead of admin.

SMS-iT feels like infrastructure rather than software, it quietly keeps things moving. For a record label managing artists, releases, and audiences at the same time, that’s incredibly valuable.

12 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

This company is led by a true visionary…

This company is led by a true visionary and one of the hardest working, most dedicated founders you'll find. He puts as much passion into this project as anyone possibly could, and it shows, as it's constantly improving, evolving and pushing the envelope to the next level. It's been an amazing journey watching the software progress into the AI powerhouse it is today!

13 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

SMSit.ai: The Future of No-Code, AI-Driven Automation

SMSit.ai feels like a next-generation upgrade to traditional marketing and CRM platforms. What really stands out is how the AI doesn’t just assist—it actively does the work for you. From onboarding to campaign setup, the platform guides you with AI agents that automate communication, lead handling, and workflows without requiring technical skills.

The all-in-one approach is a major win: messaging, CRM, automation, and insights live in one place, so you’re not juggling multiple tools. Even for beginners, getting started is simple because the AI explains, builds, and optimizes things for you in plain language.

Overall, SMSit.ai makes advanced automation accessible to everyone. It’s powerful enough for growing businesses but intuitive enough that anyone can jump in and start seeing value quickly—without a steep learning curve.

30 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

SMS-it is more of a Ai Problem Solving Partner

SMS-it is constantly leading the pack on cutting edge practical applications of Ai Technology. In todays ever evolving spastic flow of Ai, It is nice to partner with a Market Leader that continues to adapt and provide useful applications for the ENDLESS Ai Puzzle. Henry, the founder & developer is committed to having your back and constantly solving problems for your business. SMS-it is more of an Ai Problem Solving Partner than a software product!

13 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

ilead73 grew from using SMS-it

As a longtime user with extensive experience using SMS-it AI, I can say without hesitation that this platform has transformed my business overnight. Before SMS-it, there were major communication gaps that were costing me time, opportunities, and ultimately revenue. Once I integrated SMS-it AI into my workflow, everything changed.

SMS-it gave me the ability to:

Automate and streamline communication with clients

Respond faster and more consistently

Fill the missing gaps in follow-up, reminders, and customer engagement

Increase conversion rates and retention

Operate more professionally and efficiently

The result?
My business became profitable in a way I simply couldn’t achieve before.

If you're looking to elevate your communication, increase client engagement, and modernize your business systems, SMS-it is the company that makes it possible. It truly allows you to supercharge your connection with clients and operate at a level that feels like you have a full team working behind the scenes.

12 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

I didn’t expect to build my own site this easily

I originally signed up for SMS-iT for messaging, but what really surprised me was Build-iT.

I’ve worked with designers and web tools before, and it’s usually expensive, slow, or frustrating. With Build-iT, I was able to create and update my own website without waiting on anyone or breaking things. It gave me a level of control I didn’t think I’d ever have without being technical.

What made it even better was combining Build-iT with Staff AI. Instead of staring at a blank page, I just described what I wanted, layout, sections, wording, and the AI helped put it together in a way that actually made sense for my business. It felt more like collaborating than “building a site.”

I also like that everything connects naturally. My website, contacts, messages, and campaigns aren’t separate systems anymore, they’re part of one flow. When someone interacts with my site, I can actually do something with that data right away.

SMS-iT gave me confidence to make changes on my own, without depending on developers or agencies, and that’s been incredibly freeing.

29 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Genuinely impressed with SMS-iT

I’ve been using SMS-iT for a while, and with the release of Staff AI, the experience has honestly gone to another level.

Before, the platform was already very powerful, but like most advanced tools, it took some time to learn. Now, with Staff AI, there’s basically no learning curve anymore. I just tell the AI what I want to do, and it handles the rest, setting things up, managing actions, and guiding me when needed.

What I love is that everything is still in one place: messaging, calls, CRM, automation, campaigns, and insights. The difference now is that I don’t need to dig through menus or learn complex workflows. Staff AI acts like a real assistant that actually understands the platform.

It feels less like using software and more like having a smart team member working in the background. The platform keeps improving, and you can tell the team is actively building and refining it.

Overall, SMS-iT with Staff AI has become one of the easiest and most efficient tools I use in my business, and I’d definitely recommend it.

24 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Avoid SMS iT – Serious Issues with Payment and Trust

My experience with SMS iT has been extremely negative. They did not pay developers for completed work, repeatedly failed to honour commitments, and showed a serious lack of professionalism.

If you are a developer, freelancer, or client thinking about working with them, please be very careful. Based on my experience, I strongly advise avoiding this company.

11 décembre 2025
Avis spontané
Logo de SMS-iT

Réponse de SMS-iT

This review is false, misleading, and part of an ongoing extortion attempt by the individual who posted it.

This person is not a customer of SMS-iT, nor a partner or vendor. He was a freelance developer we hired and paid over $42,000 through Wise for a contracted project he repeatedly promised, but never delivered. Instead, he:

- Failed to complete the work despite months of payments

- Demanded more money with no progress

- Later threatened to post negative reviews unless we continued paying him

We have a formal fraud and cybercrime case filed with Wise, and we have provided evidence of his actions, including payment records, communication logs, and security reports. We will also be submitting this information to Trustpilot for review.

SMS-iT always pays legitimate developers for completed work, and we maintain high ethical and professional standards. Unfortunately, in this case, we were the victims of a scammer, and this review is an act of retaliation after we refused further extortion.

We encourage anyone with questions to contact us directly. We are fully transparent and prepared to share verification with the appropriate authorities and platforms.

Noté 5 sur 5 étoiles

Robust tool for SMS that solved an…

Robust tool for SMS that solved an issue for our company and our international employees! I would recommend this service for anyone looking for an SMS solution.

7 novembre 2025
Avis spontané
Logo de SMS-iT

Réponse de SMS-iT

Thank you so much for your kind words! We’re thrilled to hear that SMS-iT helped solve your communication challenges and made it easier for your international team to stay connected. Your success is exactly what we strive for. We truly appreciate your recommendation and your trust in SMS-iT!

Noté 5 sur 5 étoiles

SMS-IT has a creative solution to get…

SMS-IT has a creative solution to get started on bulk SMS campaigns immediately. Our team has been using it with the personalization features, and it's been a gamechanger!

7 novembre 2025
Avis spontané
Logo de SMS-iT

Réponse de SMS-iT

Thank you for sharing your experience! We’re so glad to hear that SMS-iT’s personalization features have been a gamechanger for your campaigns. Helping teams launch effective bulk SMS campaigns quickly and creatively is exactly what we designed SMS-iT for. We truly appreciate your support and are excited to keep powering your success!

Noté 2 sur 5 étoiles

Tool does not work for me at all

Tool does not work for me at all. purchased to include sms, fax, phone calls, etc. and nothing works. They upgraded their system and I'm excluded from that. disappointing. this tool has shift to AI.

4 novembre 2025
Avis spontané
Logo de SMS-iT

Réponse de SMS-iT

Thank you for your feedback. After investigating your account, we found that the issue wasn’t with the platform, but rather that your account had never been set up or activated since your purchase over 18 months ago.

Following your review, you reached out to our team, and we immediately advised you to schedule a free onboarding session at (https://onboarding.smsit.ai). Your onboarding took place two days after the review, during which our team helped you properly set up your account. Once configured, all features—including SMS, fax, phone calls, and AI tools—worked exactly as intended.

We’re glad your onboarding resolved the issues, and we encourage all users to take advantage of their complimentary setup session to ensure the best experience with SMS-iT. Our support team is always available to help whenever needed.

Noté 5 sur 5 étoiles

SMS-iT: A Game-Changer for Political Campaigns

If you’re managing a political campaign, SMS-iT is the must-have tool to elevate your outreach strategy. With its self-service platform and SIM card-powered MMS, SMS, and RCS messaging, SMS-iT allows you to engage voters like never before. The ability to send rich media content via MMS and RCS helps you deliver compelling messages that truly connect with your audience, while traditional SMS ensures accessibility for all voters.

What stands out is its ease of use and flexibility for creating targeted messaging campaigns. Whether you’re sending reminders for town hall meetings, polling voters, or sharing personalized calls to action, SMS-iT’s automation tools make it seamless. The platform also supports real-time analytics, allowing you to optimize engagement and monitor campaign performance. Compared to other messaging platforms, SMS-iT gives you the perfect balance of power, affordability, and accessibility.

The added bonus? The SIM card integration ensures you can maintain control over your local campaigns without breaking the bank.

1 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Amazing.The Best in the market!

Amazing.. These guys are the best. Best support as well. He was on the phone for me for A LONG time explaining me how things work. And how to work the system. The system is very advanced and has already paid for itself!!.

25 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

SMS-iT: The Perfect Alternative to Twilio for SMS Outreach

I have found SMS-iT to be an excellent solution for my needs. Instead of using Twilio, which can be quite expensive, I utilize a SIM card as a gateway for sending SMS text outreach and transactional messages to our clients. This approach has proven to be very effective!

SMS-iT is particularly beneficial for anyone looking to leverage SMS marketing, outreach, or even transactional confirmations. I highly recommend giving it a try!

4 novembre 2024
Avis spontané

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